Teramind

Review of the Employee Computer Monitoring Software
 
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About

Teramind is one of the leading providers, offering a range of features that leverage user behavior analytics to help organizations mitigate risk, enhance productivity, and streamline operations. It caters to various organizations, including enterprises, government agencies, and small and medium-sized businesses.

Pros:

Comprehensive feature set: Teramind offers a wide range of features, including insider threat management, data loss prevention, and productivity and process optimization. These features work together to provide a holistic view of an organization's digital operations, helping to identify potential risks and inefficiencies that may otherwise go unnoticed.

User behavior analytics: At the core of Teramind's solution is user behavior analytics, which tracks and analyzes employee activity on digital systems. This allows organizations to detect anomalous behavior that may indicate an insider threat, such as an employee attempting to access unauthorized data or performing suspicious actions on a system. Additionally, user behavior analytics can identify areas where productivity can be improved, such as identifying and addressing workflow bottlenecks.

Customizable platform: Teramind's solution is highly customizable, allowing businesses to tailor it to their specific needs. This means that organizations can configure the platform to suit their unique workflows and operational requirements, rather than being forced to fit into a one-size-fits-all solution.

Suitable for a range of organizations: Teramind's solution is suitable for businesses of all sizes, from small and medium-sized enterprises to large corporations. This means that organizations can scale their use of Teramind as they grow, without having to switch to a different solution.

Global presence: Teramind has a global presence, having assisted over 10,000 organizations worldwide. This means that the company has extensive experience working with businesses of all types, and can provide valuable insights and support to organizations across different industries and regions.

Cons:

Complex platform: Teramind's platform can be complex and may require some training to fully utilize its features. This means that organizations may need to invest time and resources in training their employees to use the platform effectively.

Pricing: Teramind's solution may be expensive for smaller businesses with limited budgets. This could make it challenging for these organizations to access the benefits of Teramind's solution, and may force them to seek alternative, less comprehensive solutions.

User interface: Some users may find the user interface of Teramind's platform to be less intuitive than other solutions. This could make it more difficult for organizations to quickly identify and address potential threats and inefficiencies.

System resource requirements: Teramind's solution may require a significant amount of system resources to run effectively, which could impact performance on older or less powerful hardware. This means that organizations may need to invest in upgrading their systems to support Teramind's solution.

Data privacy: Teramind's solution may not be suitable for organizations that require strict compliance with certain data privacy regulations. This is because the platform collects and analyzes employee data, which may be subject to different data privacy regulations in different jurisdictions.

Our review
User reviews (3)

Teramind is a leading global provider of insider threat management, data loss prevention, and productivity and process optimization solutions powered by user behavior analytics. It offers a comprehensive set of features that enable businesses to gain valuable insights into workforce behavior and take appropriate actions to mitigate risks, increase productivity, and streamline operations. While Teramind has many benefits, there are also some drawbacks to consider when evaluating its solution. One of its minuses currently is that some features are not yet available on MAC.

Behavior Analysis

Teramind utilizes advanced behavior analytics to establish a baseline of normal user behavior and identify deviations that may indicate potential security risks, policy violations, or productivity concerns. It uses machine learning algorithms to detect anomalies and generate alerts for further investigation.

Teramind interface

Data Loss Prevention (DLP)

Teramind helps prevent data leakage by monitoring and controlling data transfers. It can detect and block sensitive information, such as credit card numbers, social security numbers, or confidential documents, from being copied or shared via various channels, including email, instant messaging, or cloud storage services.

Teramind DLP

Productivity Analysis

Teramind provides insights into employee productivity through various metrics and reports. It measures active vs. idle time, time spent on different applications or websites, and overall productivity trends. This information helps organizations identify areas for improvement, optimize workflows, and enhance overall productivity.

Remote Work Monitoring: With the rise of remote work, Teramind offers features specifically tailored to monitor and manage remote employees. It provides visibility into remote workers' activities, tracks time spent on tasks, and helps ensure that employees are focused and productive even outside the traditional office environment.

Compliance and Audit Support: Teramind assists organizations in meeting compliance requirements by monitoring and recording employee activities relevant to regulations such as GDPR, HIPAA, PCI DSS, and others. It provides detailed reports, audit trails, and data retention capabilities, helping organizations demonstrate adherence to compliance standards.

Teramind Productivity Analysis

Live and Recorded Screen Capture

Like Kickidler, Teramind is one of the top software with its live streaming features. It helps to gather data for investigations thanks to visual records of all user activity. Administrators may see real-time employee activities from any web browser using session video records. IT security and administrators may comprehensively analyze security events and noncompliant activities thanks to historical session archiving.

Teramind allows real-time monitoring of employees' activities, providing instant visibility into their actions. It enables employers to track productivity levels, identify bottlenecks, and address any performance issues promptly.

Teramind captures screenshots or records video of employees' screens at regular intervals or in response to specific triggers, such as suspicious behavior or policy violations. This feature provides visual evidence of employee activities, aiding in investigations and compliance requirements.

Insider Threat Prevention & Detection Powered by Behavior Analytics

Teramind helps organizations detect and prevent insider threats by monitoring employee actions, identifying unusual behavior patterns, and providing real-time alerts for suspicious activities. This feature helps mitigate the risks associated with data breaches, intellectual property theft, or sabotage.

Through its Behavior Rules & Alerts engine, Teramind can identify insider risks and stop them before they arise by sending notifications of unusual and harmful actions that point to impending attacks or data breaches. The software also limits the handling of corporate files and data to avoid unintentional or purposeful data breaches and system infection. Teramind's automated and customized reactions eliminate insider threats and notify administrators before an assault occurs. For example, the system may prohibit the uploading of files to any location, including public clouds and USB sticks, or it can block individuals that attempt to access the system after hours or from unrecognized IP addresses.

Email Monitoring

Teramind offers businesses insight into how workers utilize email in the course of their daily work. A plethora of information about both specific users and departments as a whole is available via email monitoring. This can assist management in identifying bad working relationships or communication problems within teams or between individuals. It is easy to determine if there is an unacceptable delay between the time that emails containing important requests are received and the time that they are answered to since all incoming and outgoing messages are logged. This may significantly increase workplace productivity and guarantee that compliance and corporate standards are being followed.

Monitoring employee email is also one of the best ways to spot and stop internal threats to your business.

Teramind Email Monitoring

Remote Desktop Control

With Teramind’s remote control feature, it becomes possible to prevent sensitive data from being altered and avoid devastating data breaches from occurring or managers can just join the employees in the course of project development to work together. The same feature exists for Kickidler.

Smart Rules & Automated Alerts

Like many other software users can simply make automation of notifications and create intelligent rules and automatic warnings to protect data and uphold policies. Samples of such rules may include the creation of alerts for any user action, including data entry at the field level, in apps. If emails, chats, and other messages are sent that go against the rules and policies, users may block them from being transmitted on any platform, as well as can block websites and setting time limits on useless activities and websites.

Pricing

Teramind offers its user 4 types of plans. Starter plan includes limited version of the software and starts from 10$/ month. UAM version includes user activity monitoring at its fullest, audit, forensics, UBA, policies and rules which starts from 21$/month. DLP version has content-based data exfiltration prevention plus stellar activity monitoring for forensics, starting from 25$.

Teramind pricing

Warren L McDonald 28.06.2023

Pros: The user interface is good, and it's easy to use. The most beneficial aspect is the ability to hide the agent from an end user, allowing for a pure view of their actions.

Cons: The only real challenge is setting it up correctly, so it does not hinder your daily company processes.

Robert V Edelstein 26.06.2023

Pros: Teramind offers a user-friendly interface and robust features like real-time monitoring, customizable alerts, and secure data handling that helped me track my team's progress and improve productivity.

Cons: The cost of Teramind was a bit high for my small business, and the initial setup was complex. Additionally, I noticed that Teramind was resource-intensive and impacted device performance, which could be frustrating. Lastly, the variety of features and options available made for a steep learning curve, and the privacy concerns related to the extensive monitoring capabilities did give me pause.

Jakob Swenson, med. 16.04.2019

It’s a very detailed and proactive system that has helped us a lot

Pros: The software offers a very proactive and detailed monitoring platform. I have to be honest, it’s absolutely fantastic. We have used a lot of different monitoring systems, however, since we've started using Teramind, we have no need to switch between different systems. Teramind monitors everything. The program has it all – remote time management, security risk mitigation.

Cons: I don’t think there are a lot of negative things I can say about Teramind, really. Just a bit of advice for you, though – use a good connection.

Viacheslav Zimyatov,